Support Specialist
DAZN · India - Hyderabad
Do you love sport, 24/7, anytime, anyplace, anywhere? How would you like to be part of our new 24x7 1st line support team who acts as a single point of contact technical monitoring , communications and triage team in a new state-of the art support centre focussed on incident prevention, impact analysis and lightening quick incident notifications? We are looking for a talented 1st line support representative to join our growing team to build a world class DAZN support centre. As our Support Specialist, you will be key in ensuring that DAZN platform and product is available 24x7x365 to our customers thereby providing service availability, platform stability and continuous service improvements. Not only this, but you’ll also get the chance to expand your skillset and work with our unique OTT product as well. We’re a dynamic, evolving ‘live’ environment where things can be hectic at times but what a rewarding feeling it is when you are at the reins of transmitting seamless major sporting events across the globe! We are proud of our vibrant team at the helm of the Global Live operations arm of the business. So, if you’re also a bit of a chameleon who enjoys adapting to changing business needs, cultures, conditions and work responsibilities, then this could be the role for you! Due to our live sports schedule, this is a shift-based role so working hours are very flexible including nights, weekends, national and public holidays. Other benefits include 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, access to learning portal, training and development and more.