Backend Engineer - Alerts and Operations
Verkada · San Mateo, CA United States
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 31,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than
billion in annualized revenue, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Team Alerts are an important part of the Verkada ecosystem and our customers rely on alert notifications to stay on top of live events such as persons of interest entering buildings, if a door was forced open after hours or simply knowing when to let the delivery person in. The Alerts and Operations team is responsible for building and maintaining the end-to-end systems for Events, Alerts and Notifications, processing upwards of 500 million events weekly from over a million devices worldwide. Our systems process real-time events from Verkada's global device fleet, delivering intelligent, actionable alerts through multiple channels including email, SMS, push notifications, and webhooks. In 2025, we launched Operations, a suite of features designed for customers monitoring critical infrastructure with dedicated security teams, starting with enhanced co