Senior Finance Processes and Systems Optimization (PSO) Manager

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. At PagerDuty, our mission is to revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world. The Finance PSO team is a critical enabler of this mission, ensuring our financial systems and processes are scalable, efficient, and robust enough to support global growth. How You Impact Our Vision As the Senior Manager, Finance PSO, you are a strategic leader and the primary architect of PagerDuty’s finance technology roadmap. You don't just manage systems; you drive the vision for how Finance operates. You bridge the gap between long-term business strategy and technical execution, leading high-impact digital transformation initiatives that define our future state. You are a visionary player-coach, capable of leading complex, global cross-functional teams while maintaining a deep technical "seat at the table" to ensure execution excellence. Key Responsibilities Strategic Roadmap & Vision: Define and implement the long-term technology and process strategy for the Finance organization. Align team goals with corporate objectives and ensure the finance tech stack (N