Legal Vendor Program Manager

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is looking for a Legal Vendor Program Manager to join our growing legal team. In this role, you will own the strategic and operational management of Discord's relationships with outside counsel and other legal service providers. You'll administer our e-billing and matter management platforms, manage outside counsel engagements, enforce billing guidelines, conduct spend analysis, and ensure reporting is accurate and timely. You will drive accountability, cost-effectiveness, and service excellence across Discord's law firm engagements and build the processes and tools that allow our legal vendor operations to scale. You will work closely with Discord's attorneys, Finance, Procurement, and other cross-functional teams. This role reports to the Director, Global Litigation. What you'll be doing Own Discord's outside counsel and legal service provider relationships end-to-end, including requests for proposals, performance tracking, service level monitoring, and spend management against organizational expectations and competitive benchmarks Develop and maintain outside counsel terms of engagement, billing guidelines, secondment agreements, and other documentation to ensure law firm adherence to company requirements Partner with Finance to build and maintain legal spend accruals and forecasting mechanisms, outside counsel cost benchmarking, and ad-hoc legal analytics Drive the development of playbooks, tools, systems, and processes that enable automation, scale, and optionality in legal vendor