Account Manager
Checkr · Denver, Colorado, United States; San Francisco, California, United States
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company . As an Account Manager on Checkr’s Mid-Market team, you will own a book of commercial customer accounts and be directly responsible for retaining and growing revenue through renewals and expansion. You will manage the full commercial lifecycle for your accounts—from renewal execution to identifying and closing upsell opportunities—while partnering closely with Customer Success Managers to ensure a unified account team approach. This is a high-volume, high-activity role. You will manage a significant number of accounts simultaneously, which means success depends on your ability to prioritize ruthlessly, maintain disciplined pipeline hygiene, and drive commercial outcomes through data and process rather than heroics on individual deals. What you’ll do: Own Revenue Retention & Growth. You will carry a quota tied to gross revenue retention and net expansion for your book of business. This means executing timely renewals at terms that reflect the value Checkr delivers, identifying expansion opportunities within existing accounts, and closing them. You will be expected to understand the unit economics of your deals—not just top-line revenue, but pricing structure, volume trends, and product mix—and negotiate accordingly. Drive a High-Volume Pipeline. Your book will include a large number of accounts at various stages of their commercial lifecycle. You must maintain rigorous Salesforce hygiene, accurate forecasting, and timely d