Principal Engineer, Identity & Engagement

Role Description Dropbox is hiring a Principal Software Engineer, Identity & Engagement to define and build the next-generation identity platform powering Dropbox’s product ecosystem. This platform sits at the center of every Dropbox experience, from user onboarding and collaboration to enterprise integrations and AI-powered workflows. As Dropbox evolves into an AI-native SaaS platform, identity is no longer just about users logging in. It is about securely enabling people, applications, and AI agents to act, collaborate, and automate work on their behalf. In this role, you will set the technical vision and lead the architectural evolution of Dropbox’s identity systems, spanning authentication, authorization, account lifecycle, and delegated access. You will partner across Product, Security, Infrastructure, and AI teams to build systems that are secure, scalable, and intuitive, while enabling new classes of intelligent, agent-driven experiences. This is a high-impact, company-level role shaping how trust, access, and control are modeled across Dropbox. Responsibilities Technical leadership and architecture: Define and drive the technical roadmap for identity and engagement platform services, including APIs, service boundaries, data models, and reliability goals. Modernization and platform evolution: Lead multi-quarter modernization efforts (e.g., reducing legacy dependencies, improving scalability, simplifying integrations) with a focus on cohesion, observability, and operational excellence. Identity and access systems: Design and improve authentication, authorization, account integrity, and identity lifecycle services with strong security and privacy posture. Engagement and insights foundations: Build and evolve the systems that power engagement signals, experimentation hooks, telemetry/analytics pipelines, and usage insights to support product iteration and growth. Developer velocity and platform enablement: Create reusable platform primitives, reference architect