Lead, Advanced Analytics, Services

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb, a global leader in the travel and hospitality industry, is dedicated to creating a world where anyone can belong anywhere. With our unique accommodations and experiences, we connect travelers with local hosts across the globe. As we continue to innovate and grow, we're looking for dynamic individuals to join our team and help shape our trajectory. The Difference You Will Make: Airbnb is seeking a Lead, Advanced Analytics, Services to support the growth of Airbnb’s new Services business. This role is pivotal in analyzing both the supply and demand for our new businesses across countries, travel corridors, and customer segments to better understand the drivers of key business, financial, and customer metrics. The individual in this role will focus on in-depth data analysis, metric definition, benchmark creation, experimentation, and synthesis to high-level insights for prioritization. A Typical Day: Conduct advanced data analysis to extract actionable insights that inform strategic decisions across key geographical markets. Collaborate closely with the new business teams, providing data-driven insights to support strategic decisions. Analyze broad data to understand the key drivers of bookings, attach rate, revenue, profitability, occupancy, rebooking rate, churn, and other key metrics Define new metrics and identify leading indicators of key business outcomes Build dashboards to track key performance metrics across markets and customer segments to establish benchmarks Conduct A/B tests to improve business performance and maximize incrementality Collaborate with cross-function