Interim Director, Communications (6-Month Contract)

PagerDuty · San Francisco

Experience: lead

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Interim Director of Communications to join our diverse, customer-focused team! As Interim Director of Communications, you will report to the Chief Communications Officer and lead a team of three internal professionals along with five global agencies. You will be part of the Global Communications team, responsible for protecting and promoting the PagerDuty brand both externally to the market and internally to our global workforce of Dutonians. You will oversee PR/Media Relations, Social Media, and Internal Communications, ensuring our storytelling remains cohesive across all channels. This is an exciting opportunity to step into a dual-impact leadership role during a high-growth period, serving as a high-level strategist navigating our platform narrative for the media while keeping our employees informed and inspired. The ideal candidate is a seasoned, versatile communications leader with a "playbook-optional" mindset who thrives in fast-paced, SaaS environments and has a passion for building executive trust and driving operational excellence. **This role is expected to come into

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