Software Engineer I - Core Product - Notification Platform Team
PagerDuty · Toronto
Experience: lead
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We're seeking a Software Engineer I to join PagerDuty's Notification Platform team. You'll be instrumental in developing and enhancing our event-driven notification systems, ensuring our customers receive critical alerts promptly and reliably. Our platform is a leader in high-reliability and resiliency, delivering notifications across SMS, Voice, Push, email, and other vital channels. As a Software Development Engineer I , you’ll contribute to a core platform that sits at the heart of our Operations Cloud, learning from experienced mentors while shipping impactful, reliable software. You’ll collaborate across teams, grow your systems thinking, and see your work translate into meaningful outcomes for customers—faster recovery, fewer disruptions, and more time for teams to innovate. Key Responsibilities Ship product features end-to-end with guidance: design, implement, test, deploy, and iterate Write clean, maintainable, and well-tested code in our primary stack (e.g., Elixir, Java, JavaScript/Typescript, React) Review peers’ code and incorporate feedback to raise code quality and consistency Build and m