Principal Solutions Consultant

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. As the Principal Solutions Consultant for APAC, you will be a key strategic leader and the "technical face" of PagerDuty across the APAC region. This is a high-impact role that sits at the intersection of Sales, Product, and Engineering. You won’t just be selling a platform; you will be partnering with CTOs, CIOs, and VPs of Engineering at APAC’s most influential enterprises to redefine how they manage digital operations, resilience, and automation. You will act as a bridge between our customers’ long-term strategic needs and PagerDuty’s product roadmap. You will spend your time evangelizing the PagerDuty Operations Cloud, mentoring our high-performing technical sales teams, and acting as a trusted advisor to the C-suite on topics ranging from AIOps and SRE maturity to digital transformation and cloud migration. Key Responsibilities Act as a peer and advisor to customer CTOs and CIOs, helping them navigate complex digital transformations and operationalizing the PagerDuty Operations Cloud within their organizations. Represent PagerDuty as a thought leader at major industry events (e.g., AWS Summit Sydn