Forward Deployed Architect
HighRadius · Houston, Texas, United States
Experience: 2-5 years
Summary About HighRadius: HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 180+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 3–6 months across 1,300+ Global Enterprises. Location: Houston, TX (HQ) - On-site | Travel: Up to 50% (Client Sites) Target Majors: Industrial Engineering, Computer Science, Data Science, or Management Information Systems (MIS), with 2-5 years of data science or client management experience About the Role Value Delivery & Process Optimization Value Delivery: Identify the potential improvements in technology and process and work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates). The "Day-in-the-Life" Audit: Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks. Adoption Strategy: Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations. Strategic Governance & Steering Operational Committee Ownership: Lead monthly meetings with client SMEs to review health metrics and tactical progress. Executive Readiness: Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered. Signal vs. Noise: Change Management The 80/20 Rule: Stack-rank client requests and technical enhancements. You must possess the business acumen to negotiate with client managers, focusing resources on the 20% of changes that drive 80% of the impact . Roadmap Alignment: Prevent "scope creep" by aligning client desires with the core product vision, ensuring scalability over customization. Cross-Functional Stakeholder Management Orchestration: Stakeholder management of internal resources across Product,