Enterprise Solution Consultant
Atomicwork · Palo Alto, California
Experience: 5+ years
Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced Solution Engineer to join our team and help us build our modern service management platform. This is a hybrid postion based in United States. We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What we’re looking for (qualifications) We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who want to learn new things and feel a sense of responsibility toward their work. 5+ years of pre-sales solution consulting or sales engineering experience. Hands-on knowledge of ITSM, enterprise automation, and enterprise AI is preferred. Proficiency with the Atomicwork platform or technical expertise with other cloud software solutions. Expertise in territory management, including pipeline building and executing strategies with Sales counterparts. Experience collaborating effectively with product management, marketing, partners, and professional services. Willingness to travel within the United States as necessary. What you’ll do (responsibilities) Provide technical support to sales teams and clients throughout the sales process. Serve as a technical and domain expert for the Employee Workflows product suite, supporting product sales during the sales cycle. Lead discovery workshops to identify customer challenges and demonstrate how our solutions align with their needs. Address product features and technical questions from customers, channel partners, and Atomicwork colleagues. Guide strategic programs in top accounts, including customer journey sessions for the roadmap and outcome agreement. Provide feedback to product management on enh