Customer Experience Representative- Part Time (Thursday - Saturday)

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. Building on our success of scaling operations in North Macedonia to 600+ people over the last 15 years, we are thrilled to announce our expansion into Kosovo! This is an English speaking role to support our US Partners. The Problem To Solve Support our restaurant partners by streamlining their internal operations, allowing them to focus on what they do best - preparing and delivering great food! We’ll handle their customer interactions, ensuring a seamless and exceptional customer experience while helping them transition smoothly to our phone product. The Role Join our team as a Customer Experience Representative at one of the world's most exciting, mission driven tech companies. In this role, you will handle inbound calls, process orders, and use internal systems to ensure accurate and timely order transmission to our partners. Your primary objective will be to exceed performance targets while providing exceptional service to a diverse range of customers. This is an exciting opportunity to make an impact in a dynamic and fast-paced environment. The Team We're a team full of high-energy individuals who are problem solvers, data driven, and able to remain stable under tight deadlines and competing priorities. We exist in a high growth environment in a fast-paced organization looking for individuals who are self-motivated team players willing to always find the way forward! This is a part-time position, requiring you to work on-site every Thursday, Friday, and Saturday. Each shift is 8