Senior Software Engineer, Machine Learning (Commerce)
Discord · San Francisco Bay Area
Experience: Senior
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are looking for a Senior Machine Learning Engineer to join our Revenue ML team at Discord. This role sits at the intersection of Discord's two most strategic revenue pillars — our growing 1P Shop and our newly launched Game Commerce platform, which connects players to in-game items from major publishers like Marvel Rivals, Fortnite, Valorant, and more. You'll be the founding ML voice for commerce discovery and personalization, building systems from the ground up that power recommendations, social commerce mechanics, and marketing targeting across both first-party and third-party storefronts. This is a high-impact, high-leverage role. Discord's social platform gives us a fundamentally differentiated commerce advantage — deep social graphs, fan communities, and native gaming context — and you will be the person who turns that into ML-powered products that drive meaningful GMV growth. What You'll Be Doing: Architect and own the ML foundations for commerce discovery: user, item, and interaction embeddings that power personalized recommendations across shop surfaces (homepage, cart, post-purchase, wishlist, and more). Design and deploy scalable real-time recommendation and ranking systems that support a growing catalog of 1P and 3P items across heterogeneous game publisher inventories. Build ML-powered marketing targeting systems that identify the right users for the right campaigns — new buyer discounts, drop campaigns, weekly deals, and seasonal promotions — driving conversion without conditioning users to wait for discounts. Leverage Discord's unique social graph to build social commerce ML: gifting re