Senior IT Engineer

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. About Netradyne: Netradyne provides AI-powered technologies for fleet management and safer roads. An award-winning industry leader in fleet safety and video telematics solutions, Netradyne empowers thousands of commercial fleet customers across North America, Europe, and Asia to enhance their driver performance, reduce risk, and optimize operations. Netradyne sets the standard among transportation technology companies for enhancing and sustaining road safety, with an industry-leading 25+ billion miles vision-analyzed for risk and an industry-first driver scoring system that reinforces safe behaviors. Founded in 2015, Netradyne is headquartered in San Diego with offices in San Francisco, Nashville, the UK and Bangalore. For more details visit: www.netradyne.com Job Overview: Netradyne is seeking an experienced and highly skilled Senior L1 IT Service Desk Engineer to lead frontline technical support while managing complex infrastructure-related incidents. This role bridges L1 support and L2 expertise, requiring someone with deep technical knowledge of cloud platforms, networking, and system administration. You will serve as the primary point of contact for challenging technical issues, independently resolving complex problems that would need expertise within L1 team, while mentoring junior support staff. This position is ideal for an advanced technologist who prefers hands-on technical troubleshooting and support delivery over strategic infrastructure planning. Key Responsibilities: ​ Provide expert-level technical support for end-user and infrastructure-