Support Engineer - IT Service Desk

We are seeking a skilled and motivated IT Service Desk Support Engineer to join our dynamic IT support team. The candidate must have minimum 3 to 4 years of experience in the role and will have a strong background in systems administration, incident management, and providing exceptional support to end users. Additionally, you will be responsible for creating operating procedures, developing reports in PowerBI, and managing tickets using ITSM tool. The role also involves participating in and managing various IT projects.