Director, Business Operations

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Some of the most consequential problems at Figma don't belong to any one team: how our business model evolves as software shifts to AI and consumption, how we price and package what we're still inventing, where the next layer of growth comes from. We're looking for an exceptional operator to own problems like these and drive them to decisions that reach the CEO, CPO, and CFO - and beyond. As the first Director hire on our Business Operations team, you'll start with the highest-stakes arena we have today — Figma's business model and monetization strategy (pricing, packaging, our AI credit and consumption models, and the shape of the model itself) — and build and lead the small, high-leverage team that owns it. But the through-line of this role isn't a domain; it's you: a broad, first-principles operator who brings structure to ambiguity, earns exec trust fast, and turns strategy into shipped outcomes. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Take Figma's most ambiguous, highest-stakes business questions from "no one knows" to a decision we can act on — and own the outcome Set the direction for how Figma monetizes the AI era: agents, consumption/usage-based billing, our APIs, and acquired businesses — with a real point of view on where the model is going, not just where it is Build and lead a small, exceptional team; set the bar for structured thinking and exec-ready synthesis Be the partner Product, Finance, Engin