Loan Specialist

.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up. The category hasn’t caught up yet. That’s the opportunity. About Us: At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence. Essential Job Duties and Responsibilities: Loan Application Processing: Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy. Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process. Documentation Management: Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies. Verify and validate all required documents and information provided by clients. Client Communication: Act as a primary point of contact for clients, providing updates on the status of their loan applications. Address client inquiries and concerns in a timely and professional manner. Coordination with Stakeholders: Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow. Communicate with external stakeholders, such as real estate ag