Product Operations Intern

About Flagright Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role Overview Our Product team is at the core of Flagright's innovation, building solutions that power real-time financial crime prevention. They turn complex customer needs into scalable, high-impact solutions that drive our mission forward. We are hiring a Product Operations Intern based in the Bay Area who will work alongside customer-facing and product teams to gather insights, support customer interactions, document processes, and help translate real-world feedback into product improvements. This is a high-ownership role for someone early in their career. You will be expected to take initiative, stay on top of multiple tasks, and contribute meaningfully — not just observe. People Who Thrive at Flagright Have been knocked down before and gotten back up Are resourceful — they figure things out with whatever tools are available Have strong opinions and can defend them Are hungry to learn & contribute Want to work with no-BS people People Who Struggle Here Need extensive hand-holding View high expectations as “unreasonable” Expect strict 9 to 6 boundaries Can’t handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key Responsibilities Support customer implementations and onboardings alongside CSMs across environment setup, configuration, and go-live validation Build internal tooling to improve CS and product operations — automate repetitive workflows, create tracking systems, and eliminate manual overhead that slows the team down Identify process gaps and design fixes