Implementation Manager - EMEA
flagright.com · Remote
Experience: lead
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role overview: Our Implementation team owns the success of every Flagright deployment, from first onboarding through long-term growth. As our enterprise customers grow larger and their implementations more complex, we are hiring Implementation Managers to own the execution of our hardest projects and go-lives. You will run complex, enterprise implementations end to end: the project plan, the engineering coordination, the data migration, the cutover, and the post go-live stabilization. You will work alongside our Customer Success Managers, who own the customer relationship; you own the delivery. You take the heaviest, highest-stakes execution and get enterprise customers live cleanly, on time, and with no surprises. This is a high-ownership role in a fast-moving environment. You will be expected to operate independently, manage multiple complex projects at once, and proactively drive outcomes with minimal supervision. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful, they figure things out with whatever tools are available Have strong opinions and can defend them Are hungry to learn & contribute Want to work with no-BS people People who struggle here: Need extensive hand-holding View high expectations as “unreasonable” Expect strict 9 to 6 boundaries Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key responsibilities: Complex Project Delivery: Own the execution of complex, enterprise implementations end to en