Technical Certification Developer
kong · Remote
Experience: 3+ years
Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: We are looking for a precision-oriented Technical Certification Developer to drive the creation and evolution of high-stakes assessment programs for Kong's platform. This role is central to validating deep professional expertise by merging complex technical architectures with rigorous psychometric standards, ensuring our credentials maintain maximum credibility and real-world relevance. What You'll do: Exam architecture & lifecycle management: Lead end-to-end development initiatives, from defining job task analysis (JTA) outputs to establishing weighted blueprint structures and item specifications. Item development & review: Collaborate with instructional designers and subject matter experts to craft and iterate on a bank of high-quality, scenario-based exam items—including multiple choice and performance-based formats—aligned with specific learning objectives. Quality assurance: Facilitate technical review workshops with subject matter experts to calibrate on accuracy, clarity, and difficulty relevance. Security & integrity: Enforce exam security best practices, including rigorous item bank management, version control, and response protocols for content exposure incidents. Lab & content development: Collaborate with instructional designers and lab engineers on the production of hands-on practice labs and official study guides that map directly to high-stakes assessment domains. Program operations Support the appeals process by reviewing flagged items and providing documented technical rationale for scoring decisions Document content development processes, style guides, and item writing standards for the program What You'll Bring: Required 3+ years of hands-on e