Senior Associate - Salesforce Sales and Experience Cloud Consultant

riveron ยท Remote

Experience: Lead

Role Overview: The Salesforce Sales & Experience Cloud Consultant will be responsible for implementing and optimizing Sales Cloud and Experience Cloud to enhance customer engagement and streamline sales processes. This role involves gathering business requirements, configuring Salesforce features, and ensuring seamless user experiences across portals and communities. Key Responsibilities: Collaborate with stakeholders to understand business processes and translate them into Salesforce solutions. Document functional requirements and create solution design. Configure and customize Salesforce Sales Cloud to meet business needs. Design and implement Experience Cloud portals. Map requirements with OOB features and identify need for customization Configure various features of Sales Cloud such as Sales Management, Campaigns, Lead Conversion, Forecasting, Sales Cadences, Account Management, Territory Management. Guide clients to make buy vs build decisions. Configure and customize Salesforce Sales Cloud to meet business needs. Design and implement Experience Cloud portals for partner management. Implement App Exchange products such as DocuSign, Spiff/Xactly, Conga Composer, Sales Navigator, Demand tools, Cloudingo, Checkmarks, PMD, OwnBackup, Vonage Identify integration requirements and suggest approach Configure Experience Cloud features such as Experience Builder, Customer Service, Partner Central, Self-Service Portals, Knowledge and Chatter Customize Experience Cloud templates for branding and usability. Ensure responsive design and accessibility across devices. Prepare configuration runbooks and guide development team Prepare Solution design, System Architecture and Entity Relationship Diagram Conduct user training sessions and create documentation. Required Skills & Qualifications: 6 plus Years of Experience in Salesforce with Strong understanding of Sales and experience Cloud Must have done more than two end to end implementations of Sales and Experience Cloud. Hands

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