Head of Risk & Fraud

About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. About the team The Risk & Fraud team exists to protect the thing that makes a marketplace work: trust. Every transaction we process depends on us drawing a clean line between genuine players and bad actors, without getting in the way of the good ones. The work spans both ends of the problem: the day-to-day defense — alert review, chargeback management, and escalations from Customer Support — and the longer game of partnership strategy, fraud program design, KPI ownership, and staying ahead of how fraud evolves. We don't treat fraud as a cost centre — we treat it as a discipline. About Your Role As the Head of Risk & Fraud , you own the line between trust and loss for the entire business. You're not refereeing from the stands. You set the fraud strategy across all our products, you lead the team, and you own the decisions that actually move the number — which partners we work with, which models we trust, where we draw the risk line, and what we tell Product when a new feature opens a door we'd rather keep shut. You're the person the stakeholders turn to when the question is "how exposed are we, and what are we doing about it?" and you answer with evidence, not vibes. Responsibilities Owner of the Number: You own the fraud P&L. Payout rate, chargeback rate, approval rate, false-positive rate — across the business, these are yours. You're the one who can explain every movement and who's accountable for the trend line. Leader of the Team: You won't just run the team; you'll build a strong se