Senior Manager, Implementation

The Opportunity This is an opportunity to build and scale a world-class global delivery centre that powers the deployment of next-generation infrastructure worldwide. As a Senior Manager of Solution Delivery, you will lead the evolution of Sitetracker’s Bangalore delivery organisation into a high-performing Centre of Excellence that drives implementation quality, operational scale, and customer success globally. You’ll partner closely with global Delivery and Resource Management leaders to operationalise a Follow-the-Sun delivery model, enabling continuous implementation support across AMER, EMEA, and APAC regions. This role goes beyond traditional delivery leadership as you’ll shape operational strategy, strengthen technical governance, elevate implementation quality, and build scalable systems to support rapid global growth. If you thrive in fast-paced SaaS environments, enjoy solving large-scale operational challenges, and are passionate about building empowered, high-accountability teams, this role offers the opportunity to make a significant global impact. What You'll Do: As a Senior Manager, Implementation, you’ll lead the India delivery organisation and play a critical role in scaling Sitetracker’s global implementation capabilities. You’ll hit the ground running and make an immediate impact by expanding high-performing technical teams, establishing operational rigour, and driving delivery excellence across configuration, QA, and data migration workstreams. You’ll collaborate closely with international stakeholders to operationalise a seamless Follow-the-Sun delivery framework, ensuring continuous implementation progress and flawless global handoffs across AMER, EMEA, and APAC. By establishing scalable workflows and improving capacity planning, you will build systems that provide accurate operational visibility and predictable delivery outcomes. You’ll act as a strategic leader across the organisation. Driving technical quality control, enforcing standardized