Implementation Manager/Director

dualentry · Remote

Experience: 7 years of experience

About DualEntry DualEntry is building the OS for finance. Every business needs a financial system of record, yet the world's largest fintech market (

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20B+) still runs on software from the 1990s. DualEntry's AI-native ERP automates accounting from data entry to close, so finance teams move faster, spend less and incur less risk. In just 2 years we've raised
00M+ from Lightspeed, Khosla Ventures, Contrary and Google Ventures and earned the trust of customers from $5M ARR to publicly traded companies. We hire outliers - people who have achieved difficult things, in their careers or beyond. You'll find leaders, colleagues who've competed at the highest levels of sport, performed on Broadway, trained with UFC champions and founded the country’s largest Python community. Where You'll Create Impact You’ll own end-to-end ERP implementations and long-term customer relationships You’ll deliver best-in-class onboarding, go-live execution, and ongoing CX excellence You’ll collaborate with founders, product, and engineering to shape the roadmap based on real customer feedback You’ll establish and evolve implementation methodologies, processes, and operational standards You’ll challenge the status quo of what world-class ERP customer success looks like You’ll drive outcomes that meaningfully accelerate customer adoption and satisfaction What Sets You Up for Success Hardcore work ethic and high agency 7 years of experience in ERP implementations, ERP functional consulting, or accounting/advisory Strong preference for an accounting or audit background (CPA or Big 4 is a major plus) Deep understanding of ERP systems, finance workflows, and implementation best practices You’re a customer-service extraordinaire who loves solving complex problems You thrive in fast-moving, early-stage environments with high ownership Expertise in Accounting, audit, ERP systems, CPA Why You’ll Thrive Here Significant equity ownership in one of the top AI companies in the world You’re joining early an

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